FAQ
How long does delivery take?
Orders within Croatia are delivered in 1–4 business days. International orders take 5–10 business days, depending on the destination.
Do you ship internationally?
Yes. Import duties, customs fees or local taxes charged on delivery are paid by the customer.
Will I get a tracking number?
Yes. Tracking information is sent once your order has been dispatched.
Can I return or exchange an item?
All sales are final. Returns or exchanges are accepted only if you received the wrong item, the wrong size, or a damaged product. Requests must be made within 14 days of delivery, and the item must be unworn with its original packaging, tags and accessories.
How do I request a return?
Email info@bunnyftr.com within 14 days of delivery with your order number and a short description of the issue.
Can I change or cancel my order?
No. Orders cannot be modified or cancelled once confirmed.
Will sold-out products be restocked?
Products are released in limited quantities and may not return once they are sold out or archived. Sign up for the newsletter to hear about future releases.
How do I find my size?
Every product page has a Measurements section with the garment measurements for each size.
Do prices include VAT?
Yes. All prices are shown in euros and include VAT.
Why does my item look slightly different from the photos?
Lighting, screen settings and garment treatment can cause slight differences in colour. Small variations from washing and production are part of the product.
How can I contact you?
Email info@bunnyftr.com or use the form on the Inquiries page.